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Effective Date: November 1, 2022

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By using or accessing this website you signify your acknowledgment and assent to the Privacy Policy set forth below. If you do not agree to this policy, please do not use this website. ElementR Corporation (“ElementR”, “we,” or “us”) can revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms. Please check these terms of use periodically for changes.

1. Scope

This policy is intended to help you understand how ElementR and affiliates collect, use and safeguard the information you provide on our website. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

16. Privacy notice for California residents

The section supplements the information contained in this Privacy Policy, and applies solely to visitors, users and others who reside in the State of California (“consumers” or “you”). We adopt this notice in this section to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this section. 

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INFORMATION WE COLLECT

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This website and our services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, the website has collected the following categories of personal information from its consumers in the last twelve (12) months. We obtain the categories of personal information listed below as set forth in the methods described in the What Information We Collect About You section above.

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We may collect the following categories of personal information:

  • Identifiers. Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Such as name, signature, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

  • Commercial information. Information about your transactions with us, such as your account balances, investments and tax information and information we need to prepare a financial plan, such as your assets, liabilities, income and expenses.

  • Internet or other similar network activity. Such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

  • Geolocation data. Such as physical location or movements.

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USE OF PERSONAL INFORMATION

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We may use or disclose the personal information we collect for one or more of the business purposes indicated in the “Why We Collect Your Personal Data” section above. 

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We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

 

SHARING PERSONAL INFORMATION

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We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with the categories of third parties listed in the “Disclosures of Your Personal Data” section above.

 

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

  • Identifiers

  • California Customer Records personal information categories

  • Commercial information

  • Internet or other similar network activity

  • Geolocation data

  • Professional or employment-related information

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We do not sell personal information. In the event that we do sell any personal information, we will update this Privacy Policy to list the categories of consumers’ personal information sold.

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YOUR RIGHTS AND CHOICES

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The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

 

Right to Access Specific Information and Data Portability Right

 

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • ​The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business or commercial purpose for collecting or selling that personal information.

  • The categories of third parties with whom we share that personal information.

  • The specific pieces of personal information we collected about you (also called a data portability request).

  • If we disclosed your personal information for a business purpose, the business purpose for which personal information was disclosed, and the personal information categories that each category of recipient obtained.

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Right to Delete

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You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. 

 

Exercising Your Rights

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To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

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Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. 

 

You may only make such a request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

 

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

 

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

Non-Discrimination

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We will not discriminate against you for exercising any of your CCPA rights.

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Contact Information

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If you have any questions or comments about this notice, the ways in which we collect and use your information described in this Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by:

Privacy Policy

2. What information we collect about you

ElementR collects and stores any information you enter on our website or provide us in any other way. Below are some examples:

  • ​Identity Data includes first name, last name, date of birth and gender

  • Contact Data includes address, email address and telephone numbers

  • Payment Data includes bank account and payment card details

  • Purchase history

  • Profile/Login Data includes your username and password and survey responses, comments, feedback, product reviews, recommendations, and your personal profile.​

 

In addition, we collect the following when you use our website:

  • Technical Data including the IP address used to connect your computer to the internet (may be used to infer your location)

  • Other Information includes information that, by itself does not individually identify you, such as browser type, operating system, the webpages you viewed and how long you viewed them​

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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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If you browse the ElementR website, you may generally do so anonymously without providing any personal data. However, there are cases in which we may ask you for personal data. Personal data is information that relates to an identified or identifiable natural person, this means a human being. Anonymous data, where you cannot find out who the data relates to, is not personal data. 

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We will occasionally conduct on-line surveys to better understand the needs and profile of our visitors. In addition, we may request personal data when you register to receive additional information regarding our products and services, sign up for a newsletter, or send us a question. Even if you choose not to provide the information we request, you can still visit most of the ElementR website, but you may be unable to access certain options, offers, and services.

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In case you change your mind or wish to update or delete personal data (such as your zip code), we will take action to correct, update or remove the personal data you give us. You can do this by using the contact points specified below (See Contact Information). 

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When you place an order for a product, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This personal data is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status. 

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All internet transactions with ElementR are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.

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We may collect anonymized details about your use of the website for the purposes of aggregate statistics or reporting purposes. Aggregated data (your data combined with other people’s data) may come from your personal data but if it does not directly or indirectly reveal your identity, it is not considered personal data. For example, we may combine and analyze your use of the website to work out the number of users accessing a specific website feature.

3. How we collect your personal data

We use different methods to collect data from and about you, including when you fill out a form or give us information via the phone, by post, online or by email or otherwise. Other instances where we may collect information are, when you:

  • ​Visit our website or social media pages (e.g. through cookies);

  • Enter a competition or promotion;

  • Sign up for our mailing list/newsletter;

  • Inquire about or order products through our website or via phone, fax, email, post or in person; 

  • Buy our products or services; 

  • Create an account on our website;

  • Provide feedback; 

  • Fill in a form on our website; and/or

  • Otherwise contact us.

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Personal data may be collected by us and by our third-party service providers who assist us in operating the website. You can read more about how Wix uses your personal data here: https://www.wix.com/about/privacy.

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​Third-party companies may use your contact information for communications and marketing purposes that support our mission and activities. You are under no obligation to respond and the companies are restricted from using your contact information for any other purpose. ElementR will ensure that any service provider with which we share Personal Data agrees to safeguard it in substantially the same manner as ElementR has described in this Privacy Policy and in accordance with all applicable laws.​

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If you make a payment to ElementR, we will ask for Payment Data and other information requested for processing your payment. ​

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We use a third-party payment processor, currently Wix, Stripe or PayPal (“Payment Processors”) to assist in securely processing your Payment Data. The Payment Data that you provide through the services is encrypted and transmitted directly through the respective Payment Processors servers. We do not control and are not responsible for the Payment Processors or their collection or use of your information. You may find out more about how the Payment Processors store and use your Payment Data by accessing the Privacy Policy for Wix’s services (see https://www.wix.com/about/privacy, https://www.paypal.com/us/webapps/mpp/ua/privacy or https://stripe.com/privacy). 

8. Why we collect your personal data

We collect personal data for the following purposes:

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  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • To provide our users with ongoing customer assistance and technical support.

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.

  • Where it is necessary for our legitimate interests or to improve our respective services (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

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We will only use your personal data when the law allows us to. We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

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Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at info@ElementR.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

4. How we store your personal data

ElementR is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

6. How we will use the information we collect about you

Personal data provided by users who are 13+ years of age may be used for marketing and promotional purposes only by ElementR. ElementR does not rent, sell or otherwise distribute to third parties, your personal data entered on this site without your consent, unless required by law or as disclosed to you when the information is collected.

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If you do provide us with consent to share your information with other companies, we may share your information with companies who offer products and services that may be of interest to you. These companies may then contact you directly with product or sample offers, personalized offers and information, or to ask for your feedback on products and programs that they think may be of interest to you.

 

While we use all reasonable efforts to safeguard the confidentiality of your information, in relation to third parties, ElementR will have no liability for disclosure of any information obtained due to errors in transmission or their unauthorized acts. ElementR also reserves the right to change or update this policy, or any other policy or practice, at any time, with reasonable notice to users of its website. 

 

Any changes or updates will be effective immediately upon posting to the ElementR site. We may share statistical or aggregated non-personal data about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize ElementR website content and advertising to deliver a better experience to our users.

5. How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.

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We would like to send you information about products and services of ours which may be of interest to you such as product updates, special offers, important issues and new products of ElementR. If you have consented to receive marketing, you may opt out at a later date.

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You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other companies.

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If you no longer wish to be contacted for marketing purposes, please use the contact points specified below (See Contact Information).

7. Data collection technology

We use cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology (“Data Collection Technology”) to automatically collect information (including Other Information) about you when you use the website. ElementR generally does not treat Other Information as personal data unless required by applicable law. Data Collection Technology collects all sorts of information, such as how long you spend on various webpages in the website, which webpages you view, your search queries, error and performance reports, as well as device identifier or IP address, browser type, time zone and language settings and operating system. 

 

Data Collection Technology deployed through the website includes cookies and web beacons.

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Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server. Some of ElementR’s content and emails may contain embedded web beacons that allow a server to read certain types of information from your device, allow us to count the number of people who have viewed content, to know when you opened an email message and the IP address of your device.  Web beacons help ElementR’s develop statistical information to provide better and more personalized content.  

 

Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the website.

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The website uses the following cookies:

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  • Strictly necessary cookies, which are required for the operation of the website. Without them, for example, you would not be able to register or log in for the website that ElementR offers.

  • Analytical/performance cookies, which allow ElementR to recognize and count the number of visitors, learn how visitors navigate the website and improve the website.

  • Functionality cookies, which ElementR uses to recognize you when you return to the website.

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To learn more about cookies and web beacons, visit www.allaboutcookies.org.

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ElementR also uses analytics services, such as Google Analytics and Facebook Pixels, to collect Other Information. Generally, analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. 

 

How ElementR Uses Data Collection Technology: Some Data Collection Technology is deployed by ElementR when you visit the website. Other Data Collection Technology is deployed by third parties with which ElementR partners to deliver the website.

Data Collection Technology helps us improve your experience of the website by, measuring the success of marketing campaigns, compiling statistics about use of the website and helping us analyze technical and navigational information about the website.

 

We also may use Data Collection Technology to collect information from the device that you use to access the website, such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your computer or device is located. 

 

Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the website.

 

Do Not Track: Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including ElementR, do not respond to DNT signals.

9. Policies for children

ElementR encourages parents and guardians to monitor and participate in their children’s online activities. No information should be submitted to this site by users under 18 years of age, and users under 18 years old are not allowed to register for newsletters, clubs or activities. In addition, users under 18 years of age are not allowed to make purchases or participate in contests. Where appropriate, ElementR may ask you to indicate your age to verify compliance with these policies.

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ElementR does not knowingly collect information from our guests under 18 years of age or provide any personally identifying information from such guests to any third party for any reason whatsoever. We do not allow guests known to be under 18 years of age to receive direct marketing communications from ElementR or from third parties.

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California Minors: While the ElementR website is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: info@ElementR.com. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.

10. Disclosures of your personal data

We do not disclose your personal data without your permission, unless the disclosure is:

  • ​In accordance with this Privacy Policy or any agreement you enter into with us; 

  • To our related companies;

  • To third party service providers processing personal data on our behalf;

  • To third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets; or

  • Required or authorized by law.

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We may disclose, or provide access to, your personal data to third parties in connection with the purposes described in the table above.

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

11. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

While we take great care to protect your personal data on our website, unfortunately no information transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

12. How long we will use your personal data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us at info@ElementR.com.

13. Linked sites

Please be advised that our website may contain links to third party websites. The linked sites are not under the control of ElementR, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

Purpose/Activity

Type of Data

Lawful basis for processing

To register you as a new customer

  1. Identity

  2. Contact

Performance of a contract with you

To notify you about changes to our terms or privacy policy

To ask you to leave a review or take a survey

To process and deliver your order, including (a) Manage payments, fees and charges (b) Collect and recover money owed to us

  1. Identity

  2. Contact

  3. Payment

  4. Transaction

  5. Marketing and Communications

  1. Identity

  2. Contact

  3. Profile

  4. Marketing and Communications

  1. Identity

  2. Contact

  3. Profile

  4. Marketing and Communications

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

  1. Identity

  2. Contact

  3. Profile

  4. Other

  5. Marketing and Communications

  1. Identity

  2. Contact

  3. Technical

  4. Other

Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)

To make suggestions and recommendations to you about goods or services that may be of interest to you

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

  1. Identity

  2. Contact

  3. Profile

  4. Other

  5. Marketing and Communications

  6. Technical

  1. Technical

  2. Other

  1. Identity

  2. Contact

  3. Technical

  4. Other

  5. Profile

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Necessary for our legitimate interests (to develop our products/services and grow our business)

To contact you regarding items in your online shopping cart that you have not purchased

To contact you with instructions on how to use the items you purchase

  1. Identity

  2. Contact

  1. Identity

  2. Contact

Necessary for our legitimate interests (to establish if customers are still interested in items left unpurchased in their shopping cart)

Performance of a contract with you

California Shine the Light Law: California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal data (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to info@ElementR.com.

14. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on the Effective Date.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

15. Contact information

Questions about this privacy policy should be directed to info@ElementR.com.

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